The purpose of the Financial Services Guide (FSG) is to help you make an informed decision about the services we offer. It is an important document that explains how we provide financial services to you. You should read it carefully before using our services. In this document you will find information about:
- who our Australian Financial Services Licence holder is (and Corporate Authorised Representative);
- what financial services we provide and the products to which those services relate;
- what our responsibilities are and what type of advice we provide;
- how you can instruct us;
- what you can expect to pay for the financial services;
- what remuneration and other benefits may be paid to us, our employees, or others;
- what to do if you have a complaint, and how it will be dealt with; and
- for what purpose we use your contact data